Privacy Policy

Your privacy is important to us, so we acknowledge and are committed to protecting your privacy. The following Privacy Policy outlines the information we collect about you, how we use the information and the choices you have to review or restrict this. Please note that we reserve our right to update, remove or vary this policy from time to time without notice. We encourage you to visit our website regularly for any updates to our privacy policy. When we refer to ‘we’ ‘our’ or ‘us’ that means Little Sky Gelato.

Personal data we collect

When we say “personal information” or “personal data” we mean identifiable information about you like your name, e-mail, address, date of birth, community comments and so on. If you can’t be identified then this Privacy Policy doesn’t apply.

When do we collect your personal INFORMATION?

When you visit our website, store or use our services, we may collect personal data. It may be included in:

·     Records of communications and other interactions you have with us (including email and online); and

·     Information you give us when you enter a competition of ours;

·     Signing up to a loyalty program or newsletter subscription;

·     If you have or had one of our products, information about the use of that product or your opinions about that product recorded when you respond to a survey.

How we use the personal information we collect

The primary purpose for our use of your personal information is to operate our websites, to improve and personalise our products and services, and to manage our relationship with you.

We may contact you on an ongoing basis by mail, electronically or otherwise to:
• Provide you with information you have requested from us or we are required to send you
• Marketing communications in accordance with your marketing preferences
• Asking you for feedback

We also use other information including your gender and date of birth.  This is to provide you with the most relevant content communications and share with you your club benefits such as your welcome and birthday vouchers.

If you are a candidate for employment, we may collect other information as further set out in our application forms or during the recruitment process. This may include information relating to your employment history, working eligibility rights, suitability for the role you are applying for, and your referee details.  This is to assess your suitability for a position on our team.

We may also exchange information with Little Sky service providers including electronic mail agencies, advertising agencies, accountants and lawyers, website and technology services.

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by clicking on the “unsubscribe link”/”update your preferences” at the bottom of any of our communications, or by clicking into your account to manage the level of communication which you want to receive from us. Once you have told us you no longer wish to receive information about Our Services, we will no longer contact you.

How we keep your personal information safe

We hold personal information electronically and in hard copy form. We take reasonable steps to protect your personal information from loss, misuse, modification, or unauthorised access, use and disclosure.  Once we no longer require your personal information for any of the purposes for which it was collected we will, subject to any legal obligations and responsibilities, take reasonable steps to destroy or de-identify your personal information

Your privacy on our website

We also collect information automatically, for example when you visit our website like your IP address and device type. We also collect information when you navigate through our websites, including what pages you looked at and what links you clicked on.

This information helps us get a better understanding of how you are using our website and services so we can continue to provide the best experience possible. Some of this information is collected using cookies and similar tracking technologies. 

A cookie is a small software file sent to your web browser by our web server.  Cookies contain information which is readable by the website that issued the cookie to you. Cookies can be used to gain statistics on which areas of our sites attract traffic. We also use cookies to improve your experience of our websites. Cookies cannot execute programs or access other information on your computer and we do not use them to store personal data. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device, but if you do so, some functionality that we provide on our websites may become unavailable as a result.

We may use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics.

While we take care that the personal information you give us on our websites is protected, the Internet is not a secure environment. If you are considering sending us any personal information by other means, please be aware that the information may be insecure in transit, particularly where no encryption is used, for example email. We are subject to laws requiring us to protect information once it comes into our possession.

You may be able to access external websites, operated by companies unrelated to us, by clicking on links we have provided. Those other websites are not subject to our privacy standards and we are not responsible for their privacy practices or the content of such other websites. You should contact those websites directly to ascertain their privacy standards, policies and procedures.

Your rights

We take reasonable steps to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. If you become aware of any errors in your personal information or you change your personal details such as your name and address please contact us at your earliest convenience.

How you may access your personal data

Normally we will provide a record of your personal data to you via email if you request it.  Generally, if you request us to do so we will amend any personal information about you held by us which is inaccurate, incomplete or out of date. You may also contact us via the Contact Us page on this website to request us to stop using your personal information to contact you about our products and services.